Privacy Policy

Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

Non-Personal Information

We also collect non-identifiable data such as browser type, device information, and website usage statistics. This helps us understand how visitors use our site and improve their browsing experience.

How We Use Your Information

To Process Orders

We use your information to confirm, process, and ship your orders, as well as to provide updates about your purchase and delivery status.

To Improve Services

Your feedback and usage data help us enhance our website, product offerings, and customer service experience.

To Send Updates & Offers

With your consent, we may send promotional emails about new products, exclusive offers, and updates from ShapeDoll. You can unsubscribe from these communications at any time.

How We Protect Your Information

We use SSL encryption and secure payment gateways to safeguard your personal data during transactions. Our website and databases are regularly monitored to prevent unauthorized access, loss, or misuse of your information.

Sharing of Information

ShapeDoll does not sell or rent your personal information to third parties. We may share limited data with trusted service providers who help us operate our website, process payments, and deliver orders. Strict confidentiality agreements bind these partners and require them to use your data only as necessary to perform their services.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help remember your preferences, track site performance, and deliver personalized content. You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights

Access & Update

You have the right to access, review, and update your personal information at any time by logging into your account or contacting our Customer Care team.

Opt-Out Option

You may opt out of receiving promotional communications by clicking the “Unsubscribe” link in our emails or contacting us directly.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, it is securely deleted or anonymized.

Third-Party Links

Our website may contain links to third-party sites for your convenience. ShapeDoll is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

ShapeDoll may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact our Customer Care Team.