ShapeDoll Shopping Policy

We want every customer to enjoy a smooth, secure, and satisfying shopping experience. This guide outlines our policies on order processing, payments, shipping, and privacy.

Order Processing

Order Confirmation

After placing your order, you’ll receive an order confirmation email with your purchase details. Please review it carefully and contact our Customer Care team immediately if any changes are needed.

Processing Time

Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.

Payment Methods

ShapeDoll accepts major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also support secure payment platforms such as PayPal, Apple Pay, and Google Pay for your convenience.

All transactions are encrypted and processed through trusted payment gateways to ensure your information remains safe and confidential.

Shipping Policy

Domestic (USA) Shipping

We proudly ship across the United States. Standard delivery typically takes 3–7 business days, depending on your location. Expedited shipping options are also available at checkout for faster delivery.

International Shipping

Currently, ShapeDoll ships only within the USA. We are working on expanding our service to international customers soon—stay tuned for updates.

Order Tracking

Once your order is shipped, you’ll receive an email containing your tracking number and a direct link to track your package. If you experience any issues or delays, our Customer Care team is always ready to assist.

Security & Privacy

Your security is our top priority. All transactions on ShapeDoll are protected by SSL encryption, ensuring that your personal and payment details remain private. We never share or sell your information to third parties.

For more information, please review our Privacy Policy to learn how we safeguard your data.

Out of Stock Items

In the rare case that an item you ordered becomes unavailable, we will notify you promptly. You’ll have the option to:

  • Wait for restock (if available)

  • Choose a similar item

  • Receive a full refund

Our Commitment

We’re committed to delivering high-quality shapewear and exceptional service. We take every step to make your shopping experience positive, reliable, and enjoyable.